Recently released documents indicate that Microsoft knew the XBox360 would damage game discs. (http://blog.seattlepi.nwsource.com/microsoft/archives/156941.asp) Not only that, but they had three different solutions that they elected not to pursue due to the costs. Instead they put a warning in the manual.
I like the $20 charge for replacing a game damaged by Microsoft's error. And even then only for Microsoft titles only. I would think that would make TP vender's wary.